Privacy Policy

Welcome to Florida Supplies and Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us by phone, SMS, or through our website.

Information We Collect

• Personal information such as name, phone number, email address, and business details.
• Information you provide when requesting a product catalogue, placing an order, or registering on our website.
• Communication records from phone calls, SMS messages, emails, or website forms.

How We Use Your Information

• To provide product catalogues, pricing, and ordering access.
• To communicate regarding orders, deliveries, billing, and account-related matters.
• To respond to inquiries made by phone, SMS, or through our website.
• To improve our services and customer experience.

SMS and Phone Communication Consent

• By providing your phone number, you consent to receive SMS messages and phone communications related to your requests, including catalogues, order links, and follow-ups.
• Messages may be sent in response to phone inquiries or website registration.
• Message and data rates may apply.
• You may opt out of SMS communications at any time by replying STOP.

Information Sharing

• We do not sell, rent, or trade your personal information to third parties.
• Your information may be shared only with trusted service providers when necessary to fulfill orders, deliveries, or operational services.
• We may disclose information if required by law or legal process.

Data Security

• We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
• While we strive to protect your data, no method of transmission or storage is completely secure.

Data Retention

• We retain personal information only as long as necessary to fulfill business, legal, and operational purposes.
• You may request access, correction, or deletion of your personal data, subject to legal obligations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy

• We reserve the right to update this Privacy Policy at any time.
• Any changes will be posted on our website, and continued use of our services constitutes acceptance of those changes.